What is this service?Â
ServiceNow is the enterprise service management ticketing system used at the 91¶ÌÊÓƵ.
What are the features of this service?
- Maintain and track your tickets for technology incidents
- Create and maintain knowledge items and how-to guides to share with your team and the public
Who is eligible for this service?Â
ServiceNow is available to DU staff on a case-by-case basis. If you believe you have a use case for ServiceNow, please fill out the
How do I start using this service?
Log into once provisioned an ITIL license, process described above.
What type of support is available for this service?
Please view training resources below.
Still questions? Please submit the
Training Resources:
- Visit our for a list of how-to instructions and online support resources
- Request something using our
Link to knowledge base article